Problems with contacting PC

Home Forums The MYA Forum Problems with contacting PC

This topic contains 10 replies, has 7 voices, and was last updated by Avatar of joanne2479 joanne2479 4 years, 1 month ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #55348
    Avatar of poppy
    poppy
    Member

    I completley know how you feel, im also going through the newcastle clinic and had loads of problems with them to start off with, was told different prices and then offered discount and then told i couldnt have it. I can totaly sympatise with you as we are spending alot of money and you expect the very best of care. When do you have your ba? Also i do feel like my pc doesnt realy care and that im just a number realy. I got all the info and support ive needed off this forum not off my pc. x x x x x x x

    #55349
    Avatar of lizzie
    lizzie
    Member

    Hi Girls
    I know the Newcastle Clinic is closed on a Monday, so thats why you have had no response from them today!

    Whos your pc? I had Lisha. xx

    #55350
    Avatar of princessjj
    princessjj
    Member

    I had someone from Head office as Lisha was off. I’ve emailed Lisha saying im not happy at all and considering going elsewhere. Going to see what she comes back with. I should be booked in for 1 April in Manchester but to be honest I don’t even know if I am. I have no idea what is happening and considering I’m being cut open I’d expect a bit more consideration!

    #55351
    Avatar of joanne2479
    joanne2479
    Member

    ah princess i think you will change your mind when you meet lisha she is really nice, i had mine done on 7 jan and have had no aftercare issues, rang up once and was able to speak to nurse straight away got date for post op check no messing around, there were a few issues before my op but i am still more than happy with the service i recieved x x bet they call you back first thing this morning x x

    #55352
    Avatar of janeyh
    janeyh
    Member

    THIS IS WHY I WENT WITH TRANSFORM!

    #55353
    Avatar of joanne2479
    joanne2479
    Member

    see i have heard loads of bad things about transform so i think it all depends on who your pc is, this is the first time ive heard anything negative about the newcastle clinic and its only because the normal girl( lisha) has been having her op so they have had someone different there. My mate went with transform and one of her implants ruptured and they were so unhelpful she ended up having to get them sorted on the NHS.

    #55354
    Avatar of clareeee
    clareeee
    Member

    Hi Princess,

    I’ve had a fabulous experience with MYA so far – I’m with the Leeds office. I think if you feel that you’re being messed around you should write a letter/email of complaint to the Newcastle office manager – they’ve obviously got a problem with someone there and its in their best interest to know this.

    Hope things get sorted for you though and you can continue with a happy and stress FREE experience from now on!

    xx

    #55355
    Avatar of princessjj
    princessjj
    Member

    Well I’m pleased to say after my email they have redeemed themselves! Had 2 phone calls, have my appointment sorted and my date booked! Hurah! They did say that they are recruiting a new PC and an extra receptionist so probably just short staffed.

    #55356
    Avatar of missyy
    missyy
    Member

    I have Lizzie @ Manchester and absolutly love her, she is amazing and been here for me through my journey so much

    xxxx

    #55357
    Avatar of joanne2479
    joanne2479
    Member

    ah thats good t hear, they just got a new surgeon recently so they probably are short staffed good luck for ye op x

    #2522
    Avatar of princessjj
    princessjj
    Member

    I’m starting to get a little stressed with MYA. I feel like I’ve been messed around as I’m not getting callbacks when I’m meant to and my surgeon date has been moved but I haven’t been told when to, then I get a letter saying its still the original date!

    I rang the clinic 4 times today and no one answered the phone and I left a message which no one returned.

    I’m starting to get a bit miffed considering I’m going to be spending

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.