Although we may not have a clinic in your immediate area, we’re bringing the amazing MYA experience to you with our new e-Clinics. Where normally our consultations are face-to-face, we have now opened up availability in Chester via our e-Consults: our new online video consultations. By using video consultations connected to an established MYA clinic, we feel we can offer a specialist service without losing quality or expertise. To satisfy the growing demand for our services, we are offering daytime, late and weekend e-Consult slots for Chester with a qualified Patient Coordinator in the comfort of your own home.
You can have your e-Consult on any device you want; mobile, tablet, laptop or desktop computer. All e-Consults are on a secure line and completely confidential but if you want a partner or 18+ friend with you on the call, they are more than welcome. MYA’s e-Consults are up to 60-minute sessions with a dedicated MYA Patient Coordinator, and so we ask that you find a quiet space and limit the amount of potential distractions (like kids!) so we can give you the best experience possible. Make sure you have a strong internet connection that isn’t likely to cut out – for this reason, we suggest using Wifi. If you are using 3G or 4G, you may be charged your standard network rate.
At this moment in time, surgeon consults are not available via e-Consult. You must attend for a physical examination with your surgeon and nurse prior to surgery at the Manchester clinic. This gives you a great chance to visit your real clinic and meet your PC and Surgeon on the same day.
Booking a free e-Consult couldn’t be easier – all you have to do is make an enquiry through our website and we will arrange the rest. Once you’ve booked your e-Consult, you will need to download our Patient Portal (by invite only), complete your medical history and then access your e-Consult via the link on your confirmation email.
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