Fed up with MYA – bloody joke! Started by: Anonymous

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  • Anonymous
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    Had my pre op appointment booked for a month, meant to be this Saturday and yesterday they call to say the nurse isn’t in and I have to rearrange. I thought bit late notice but ok. Then there are no evening appointments left, obviously because everyone needs those with work. I talked to my boss who is brilliant and said I could go early this Wednesday for what was offered. Then today I get another call, nurse isn’t in Wednesday either now. It’s beyond a joke! Had I not found the surgeon I want and paid my deposit there is no way I’d be using MYA. Really upset and disheartened by the whole process. This isn’t the first time I’ve had issues with them not sticking to appointments and for such a big decision not to mention the price it really isn’t good enough 🙁 x

    katy 4
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    Oh dear, that’s not good
    Which clinic are you with as I’m with Newcastle and never had any complaints with them even my concerns I posted on here and received a call to ask how I was and make an appointment to check out my concerns 5* Newcastle clinic is xxx

    Anonymous
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    Hey Katy, glad yours has been good hun. Im at Birmingham 🙁 xx

    Kelly 14
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    I’ve had abit similar with Newcastle clinic. Booked my 6 week check 3 weeks ago for 1st September as I’m off work that day, then had an email confirming appointment for the 1st AND 2nd September. So I phoned and asked why, and they said the nurse wasn’t in on the 1st so they made one for the 2nd at 12pm which I couldn’t attend as I’m working! So I made one for 2nd but at a later time. Just had a voicemail left tonight the nurse isn’t in that day either now! X

    Anne
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    Oh trust me I can relate to this one, first they changed my surgeon out of no where then just 2 days ago I was booked in for an appointment with a nurse & the new surgeon that appointment was booked 2 months ago when I turned up I got told oh the surgeon doesn’t sit today can you make it tomorrow & the nurse didn’t complete the post op because it’s due 6 weeks before the op so basically I travelled to the clinic for jack shit. If I have one more hiccup from them I will be taking my money back & going with another more reliable company because this is extremely unprofessional.

    Anonymous
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    It’s so disappointing when you put your trust in them. Anne which clinic are you at?x

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