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MYA Rated Outstanding by the Care Quality Commission

MYA is the only cosmetic surgery company rated 'OUTSTANDING' by the Care Quality Commission

MYA Treatment Room - Quality and Transparency

Quality & Transparency

Having a full understanding of the procedure, provider, surgeon, premises and aftercare are all vital pieces of research to carry out when considering a cosmetic surgery operation.

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MYA's Quality & Transparency

 In order to help patients know what to look for when conducting this research, MYA are the only cosmetic surgery provider and breast enlargement specialists to have a unique open and transparent forum for patients to share their experiences, stories and research procedures, clinics and MYA surgeons at length.

The MYA Space community boasts over 70,000 members who can share images and talk publicly or privately with new members. It’s an insight to cosmetic surgery that hasn’t been available prior to MYA. It’s a form of impartial education and advice that proves extremely positive among patients.

From your initial consultation you are supplied with endless information to help you make an informed decision regarding having cosmetic surgery. The MYA Patient Guide which includes aspects you will find helpful such as preparing for surgery and MYA’s aftercare plus much more. You will also receive a procedure guide specific to your chosen procedure which gives you the risks and benefits of this procedure. All of which your PC and surgeon will go into great details about, they have a wealth of experience and are happy to answer any questions you may have.

Care Quality Commission

The Care Quality Commission (CQC) is an independent regulatory body in England. The CQC regulate and inspect health and adult social care services to ensure they meet clinical standards and provide patients with high-quality care.

In July 2022 the CQC shared a public report rating MYA Cosmetic Surgery 'OUTSTANDING' for patient care and health services we provide at our third-party hospitals and clinical hub facilities across the UK. To read the CQC's full report and to learn more about their key findings, click here.

In July across the whole of the healthcare sector, there have been 914 inspections, of which only 16 were Outstanding overall. That is less than 2% of providers. (* Data taken from the CQC website))

We are very proud of the 'Outstanding' care and service we provide here at MYA. It is a great achievement to be the first and only cosmetic surgery provider in England to receive a CQC rating of 'Outstanding' and we hope to pave the way for other cosmetic surgery providers and continue to deliver best practice and high-quality services to our patients.

Clinical Data

Another key part of any patient’s research is in to the clinical data of their provider and surgeon. There are several key figures a patient can use to help gain a clear picture of the experience and service levels of their cosmetic surgery provider or cosmetic surgeon. These include surgical site infection rates, return to theatre rates, etc. As part of MYA’s commitment to transparency you are able to view all of this information. Surgeon-specific data is available on request.

MYA again are the only cosmetic surgery provider confident with the quality of our service and care to make this information public to all of our patients.

Organisational Clinical Outcomes - 2021

Outcome Measure

Total

Mortality Rate

0.0%

Never Events

0.0%

Serious Incidents / Injury

0.0%

Patients returned to theatre before hospital discharge

0.0%

Patients returned to theatre following hospital discharge

0.7%

Unplanned re-admission to hospital within 30 days

0.8%

Surgical Site Infection

1.2%

Healthcare associated MRSA

0.0%

Improving Standards

MYA Lessons from Incidents
MYA Clinic Cosmetic Surgery Management Guidelines
MYA Clinic Reviews to Improve Patient Outcomes
MYA Lessons from Complaints
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The MYA Patient Portal

MYA are the only cosmetic surgery provider with an online Patient Portal. We’ve created a bespoke product to help our patients access their information whenever they want and to make their journey with us more seamless.

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Across the MYA community with our social media channels, MYA Space Forum and YouTube Channel we share a wide range of MYA stories showcasing not only the physical changes but positive psychological changes that can come with undergoing cosmetic surgery.

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