We have now opened up availability in Cardiff via our eConsults: our online video consultations. By using video consultations connected to an established MYA clinic, we feel we can offer a specialist service without losing quality or expertise. To satisfy the growing demand for our services, we are offering daytime, late and weekend e-Consult slots for eCardiff with a qualified Patient Coordinator in the comfort of your own home.
You can have your e-Consult on any device you want; mobile, tablet, laptop or desktop computer. All e-Consults are on a secure line and completely confidential but if you want a partner or 18+ friend with you on the call, they are more than welcome. MYA’s e-Consults are up to 60-minute sessions with a dedicated MYA Patient Coordinator, and so we ask that you find a quiet space and limit the amount of potential distractions (like kids!) so we can give you the best experience possible. Make sure you have a strong internet connection that isn’t likely to cut out – for this reason, we suggest using Wifi. If you are using 3G or 4G, you may be charged your standard network rate.
At this moment in time, surgeon consults are not available via e-Consult. You must attend for a physical examination with your surgeon and nurse prior to surgery at the Cardiff clinic. This gives you a great chance to visit your real clinic and meet your Surgeon and Nurse face-to-face. Cardiff is one of MYA’s most beautiful clinics and is settled in Winsor Place, just a stone’s throw from the hustle and bustle of the city centre. We are hard to miss with MYA frosted windows. We are situated next door to Windsor Barbers, located on the same street as the popular Buffalo. Being only walking distance away from Cardiff Queen train station, our location is ideal for any patients travelling across Wales to the nation’s great capital.Our clinic lives on the first floor of the town house terrace and there is an intercom system at the main front door. We will buzz you in and ask you to make your way up to us via the stairway. You will then find a further internal buzzer signed MYA reception.
Booking a free e-Consult couldn’t be easier – all you have to do is make an enquiry through our website and we will arrange the rest. Once you’ve booked your e-Consult, you will need to download our Patient Portal (by invite only), complete your medical history and then access your e-Consult via the link on your confirmation email.