MYA carry out all initial appoinments via eConsult video call. By using video consultations connected to our established MYA Newcastle clinic, we feel we can offer a specialist service by promoting convenience and availability. To satisfy the ever-growing demand for our services, we are offering daytime, late and weekend eConsult slots for Newcastle with a qualified Patient Coordinator in the comfort of your own home.
You can have your eConsult on any device you want; mobile, tablet, laptop or desktop computer. All eConsults are on a secure line and completely confidential but if you want a partner or 18+ friend with you on the call, they are more than welcome. MYA’s eConsults are up to 60-minute sessions with a dedicated MYA Patient Coordinator, and so we ask that you find a quiet space and limit the amount of potential distractions (like kids!) so we can give you the best experience possible. Make sure you have a strong internet connection that isn’t likely to cut out – for this reason, we suggest using Wifi. If you are using 3G or 4G, you may be charged your standard network rate.
At this moment in time, surgeon consults are not available via eConsult. You must attend for a physical examination with your surgeon and nurse prior to surgery at the Newcastle clinic. This gives you a great chance to visit your real clinic and meet your Surgeon and Nurse face-to-face. Newcastle is the most northern of all the clinics situated just an hour and a half from the Scottish border on the famous Quayside. With fantastic views, it is situated between the Tyne Bridge and the millennium bridge opposite The Sage, it’s hard to not be taken in by the glamorous MYA Newcastle. Due to the plastic surgery clinic being situated in a listed building, there are no exterior signs but we are located at number 65 beside the cat café which is easily noticeable. You will be buzzed in and greeted by our full time clinic administrator or our weekend admin, prior to meeting our Clinic Manager. She will talk you through your chosen procedure, answer any questions you may have and share before and after photographs of previous MYA patients. She has also had a procedure so will be able to answer any questions you may have from first-hand experience.
Our Newcastle clinic is easily accessible from locations across the North East, with regular transport links to places such as Sunderland, Gateshead, Middlesbrough, Durham and Darlington.
Booking a free eConsult couldn’t be easier – all you have to do is make an enquiry through our website and we will arrange the rest. Once you’ve booked your eConsult, you will need to download our Patient Portal (by invite only), complete your medical history and then access your eConsult via the link on your confirmation email.